Education, Inspiration, leadership

This is the Worst Day EVER! and Other Exaggerations

Which problem seems more solvable to you? I cannot believe that parent. I have NEVER been treated so horribly. This is the worst day ever. What a huge mess! OR I can tell that parent was upset. I wonder what triggered that?  A mentor once told me that using emotion-filled words are not helpful, in fact they… Continue reading This is the Worst Day EVER! and Other Exaggerations